Last updated July 12, 2026
Dog Training At Home ("Dog Training At Home", "we", "us", or "our") operates dogtrainingathome.us and related services, including our AI-powered dog training plan generator, user dashboard, public dog profiles, training progress tools, AI trainer chat, certificates, and related features (collectively, the "Service").
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, complete a training quiz, purchase a plan, use AI trainer chat, create a dog profile, contact support, or otherwise use the Service.
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect information that you provide directly, information generated through your use of the Service, and limited technical information collected automatically.
Account Information
When you create an account or manage your profile, we may collect your name, email address, password or authentication credentials, avatar, phone number, billing-related details, and other account information you choose to provide.
Dog Profile and Training Information
To generate personalized dog training plans, we collect information about your dog and training goals. This may include your dog's name, breed, age, gender, size, weight, personality traits, behavior concerns, training goals, home environment, experience level, preferences, skills learned, progress, journal notes, and any additional details you provide in the quiz or dashboard.
Optional Photo Analysis
You may choose to upload a dog photo during the quiz or profile setup. If photo analysis is enabled, the photo may be temporarily processed by our systems or AI service providers to generate a short text insight that may help personalize the training plan. Unless you separately upload and save a photo to your dog profile, quiz analysis photos are not permanently stored by us after analysis. We keep only the generated text insight related to the photo.
Training Plan and AI Chat Information
When you generate a plan or use the AI trainer chat, we may collect your quiz answers, plan content, chat messages, journal notes, progress updates, completion status, AI-generated responses, and related usage information. This helps us provide personalized coaching, answer questions about your plan, and improve the Service.
Public Dog Profile Information
If you choose to publish a dog profile, the information you mark or make public may be visible to other users and visitors. This may include your dog's name, photos, cover image, bio, breed, age, size, weight, gender, skills learned, training progress highlights, certificates, verification badges, featured listing status, public profile link, and community engagement such as paws or views. You can publish or unpublish your dog profile from your account settings or profile manager.
Payment and Billing Information
We use third-party payment processors, such as Stripe, to process payments, subscriptions, invoices, refunds, and billing-related services. We do not store full credit card numbers on our servers. We may store payment status, plan type, purchase history, invoice references, subscription status, receipt links, Stripe customer IDs, and related billing metadata needed to operate the Service.
Support and Contact Information
When you contact us through a contact form, support request, email, or other communication channel, we may collect your name, email address, message content, attachments, account details, and any information needed to respond to your request.
Technical and Usage Information
We may automatically collect information such as IP address, browser type, device type, operating system, pages visited, referring URLs, session activity, feature usage, approximate location derived from IP address, error logs, security logs, cookie identifiers, and analytics data. This helps us operate, secure, troubleshoot, and improve the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your account.
To generate free previews and full personalized dog training plans.
To provide AI trainer chat and plan-specific coaching.
To personalize recommendations, reminders, training steps, and progress guidance.
To save training progress, journal notes, completed steps, and plan history.
To create downloadable PDFs, completion certificates, certificate IDs, QR codes, and verification pages.
To create, display, publish, unpublish, and manage dog profiles and public directory listings.
To process payments, subscriptions, invoices, receipts, refunds, and billing support.
To manage paid add-ons such as Verified badges and Featured listings.
To send service-related emails, such as account verification, password reset, plan delivery, daily reminders, billing confirmations, support replies, and important updates.
To send marketing emails, newsletters, offers, or educational content where permitted by law and your preferences.
To respond to your questions, support requests, privacy requests, and account issues.
To monitor, secure, debug, and improve our website, AI systems, user experience, and customer support.
To detect fraud, abuse, spam, unauthorized access, policy violations, or security incidents.
To comply with legal obligations and enforce our Terms of Service.
3. AI Processing and Personalized Recommendations
The Service uses artificial intelligence to generate dog training previews, full training plans, training guidance, chat responses, reminders, summaries, and related educational content. AI-generated content is based on the information you provide, your dog's profile, training goals, journal notes, progress data, and other relevant account information.
AI-generated dog training guidance is for general educational purposes only. It is not veterinary advice, medical advice, emergency advice, or a substitute for a certified professional dog trainer, veterinarian, veterinary behaviorist, or other qualified professional.
If your quiz answers, chat messages, or journal notes indicate aggression, biting, severe anxiety, sudden behavior changes, suspected pain, illness, self-harm, or other serious concerns, we may limit AI training guidance and recommend that you contact a qualified professional or veterinarian.
4. Photo Privacy
We take photo privacy seriously. If you upload a photo only for quiz-based AI analysis, the photo is used to generate a short text insight and is not permanently stored by us after analysis, unless you separately choose to save a photo to your dog profile, timeline, public dog profile, or another visible feature of the Service.
If you publish a dog profile or upload photos to your dog's public profile or timeline, those photos may be visible to other users and visitors according to your selected visibility settings. You are responsible for ensuring that any photo you upload does not include private, sensitive, or unauthorized content.
5. Public Profiles, Directory, Paws, Certificates, and Verification
The Service allows you to create optional public dog profiles and participate in the "Meet the Pack" directory. If you publish a dog profile, visitors may be able to view the public information you choose to share.
Public dog profiles may include dog photos, cover images, bio, breed, age, gender, size, weight, training progress, skills learned, certificates, badges, featured placement, paws, views, and share links. Public certificate verification pages may display certificate status, certificate ID, dog name, completion date, and related verification details.
You may unpublish or edit your public dog profile from your dashboard. However, information previously shared publicly may have been viewed, copied, cached, indexed, or shared by others before it was removed.
6. Cookies and Tracking Technologies
We may use cookies, local storage, pixels, analytics tools, and similar technologies to operate the website, remember preferences, keep you signed in, improve performance, measure traffic, prevent fraud, understand feature usage, and support marketing or retargeting where permitted.
You can usually control cookies through your browser settings. Disabling certain cookies may affect login, checkout, dashboard, personalization, or other Service features.
7. How We Share Information
We do not sell your personal information. We do not rent your personal information to third parties.
We may share information with trusted service providers and processors who help us operate the Service, including:
Hosting, database, storage, infrastructure, and security providers.
AI model, AI gateway, and automation providers used to generate training content or analyze uploaded information.
Payment processors, billing platforms, invoicing tools, and fraud-prevention services.
Email delivery, notification, customer support, and contact form providers.
Analytics, performance monitoring, error tracking, and spam-prevention providers.
Certificate, PDF generation, QR code, or verification-related service providers.
These providers are allowed to use information only as necessary to provide services to us, comply with legal requirements, protect security, or perform services on our behalf.
We may also disclose information if required to do so by law, subpoena, court order, legal process, government request, or to protect the rights, property, security, or safety of Dog Training At Home, our users, animals, or others.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate protections.
8. Payments Through Third-Party Processors
Payments are processed by third-party payment providers such as Stripe. When you make a purchase, subscribe, update billing details, or request a refund, your payment information is handled by the payment processor under its own terms and privacy policy. We receive limited information from the payment processor, such as payment status, plan type, billing email, customer ID, subscription status, receipt links, and transaction references.
9. Emails and Communications
We may send you transactional and service-related emails, including account verification, password reset, plan access, daily reminders, billing receipts, subscription updates, support replies, security alerts, and policy updates.
We may also send marketing emails, training tips, product updates, offers, or newsletters if you register, opt in, or where otherwise permitted by law. You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us. Even if you unsubscribe from marketing emails, we may still send you important transactional or service-related messages.
10. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain your account, deliver plans, track progress, provide support, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.
Training plans, public dog profiles, certificates, invoices, purchase records, and verification records may be retained for as long as your account remains active or as needed to provide access, verification, billing records, or legal compliance. You may request account deletion by contacting us, subject to legal, billing, fraud-prevention, backup, and legitimate business retention needs.
11. Your Choices and Controls
You may access and update many parts of your account through your dashboard. Depending on your account settings and plan, you may be able to:
Update your name, email, password, avatar, and account information.
Edit dog profiles, photos, bios, and training details.
Publish or unpublish public dog profiles.
Download training plan PDFs, invoices, and certificates.
Manage subscriptions, billing, cancellation, and reactivation.
Unsubscribe from marketing emails.
Request account deletion or privacy assistance by contacting us.
12. Privacy Rights
Depending on where you live, you may have privacy rights under applicable laws. These may include the right to request access to personal information, correction of inaccurate information, deletion of certain information, a copy of your information, restriction or objection to certain processing, withdrawal of consent where applicable, and information about how your data is used or shared.
To submit a privacy request, contact us at privacy@dogtrainingathome.us or use our contact form. We may need to verify your identity before completing certain requests. We will respond to valid requests as required by applicable law.
13. California Privacy Notice
If you are a California resident, California privacy laws may provide additional rights regarding personal information. Depending on whether those laws apply to us and your relationship with the Service, you may have the right to know what personal information we collect, use, disclose, or share; request correction; request deletion; opt out of certain selling or sharing of personal information; limit certain uses of sensitive personal information; and not be discriminated against for exercising privacy rights.
We do not sell personal information for money. If our use of analytics, advertising, or tracking technologies is considered a "sale" or "sharing" under applicable California law, we will provide required choices where legally required.
Categories of personal information we may collect include identifiers, contact information, account information, dog profile and training information, payment-related records, internet or network activity, approximate location, user-generated content, photos you choose to upload, support communications, and inferences used to personalize training recommendations.
We may disclose these categories to service providers and processors as described in this Privacy Policy for business purposes such as hosting, security, analytics, AI processing, payments, email delivery, support, and Service operation.
14. Children’s Privacy
The Service is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us at privacy@dogtrainingathome.us, and we will take appropriate steps to delete the information if required.
If you are under the age of majority in your location, you should use the Service only with permission and supervision from a parent or legal guardian.
15. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include encrypted connections, access controls, authentication tools, password protections, monitoring, limited internal access, and secure third-party infrastructure.
However, no website, database, internet transmission, AI system, or electronic storage method is completely secure. We cannot guarantee absolute security.
16. International Users
Dog Training At Home is operated primarily for users in the United States. If you access the Service from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate. By using the Service, you understand that your information may be transferred to and processed in countries that may have different privacy laws than your country of residence.
17. Third-Party Links and Services
The Service may contain links to third-party websites, services, payment portals, social sharing platforms, affiliate products, or other external resources. We are not responsible for the privacy practices, content, policies, or security of third-party websites or services. You should review their privacy policies before providing information to them.
18. Affiliate Links and Product Recommendations
We may recommend dog training tools, products, services, or resources. Some recommendations may include affiliate links or sponsored placements. If you click a third-party link or purchase from a third-party provider, that provider may collect information according to its own privacy policy. We are not responsible for third-party privacy practices.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. If changes are material, we may provide additional notice, such as by email, dashboard notice, or website banner. Your continued use of the Service after the updated Privacy Policy becomes effective means you accept the revised policy.
20. Contact Us
If you have questions about this Privacy Policy, your account, or your privacy rights, please contact us:
Privacy Email: privacy@dogtrainingathome.us
Support Email: support@dogtrainingathome.us
Website: dogtrainingathome.us
You may also contact us through the contact form available on our website.